Two days ago we wrote a letter to Alibaba.com (pretended the worlds most famous and largest online business information exchange platform), so you can read our letter and their explanations below.
“Dear Alibaba.com staff ,
Now it is time to ask you some questions .
- What is the difference between GOLDMEMBER and NON GOLDMEMBER? I think this is not an enough argumentation to be safe.
- Why do you try to sell this GOLD or TRUSTMEMBERSHIP to everybody? It has already no sense.
- Anybody who pays 580$ can purchase this membership, without any inspection or verification. And now; why should I trust a TRUSTMEMBER or GOLDMEMBER?
- Why are you moving so slowly? Are you sleeping always? There are a lot of Trust or Gold Member Fraud Companies here on this portal, even I can detect them with my poor knowledge. And they are still active and continuing to scam people. Don’t you see this? Can’t you tell the difference?
- What is the aim of this portal? To develop international e-commerce or to develop internet crimes? Or to earn money without taking any responsibility or to corporate with the Chinese scammers?
…”
We are publishing Alibaba’s response and explanations without any subjective comment. This letter is written by a spokesman/woman of Alibaba, who is responsible about customer relations. Please take care. Here it is;
“Dear Alp Teker,
Thanks for your email.
You feeling on these matters can greatly be understood. Thanks for your questions and we are happy to answer.All Gold Supplier Members have passed an authentication and verification check by a third-party credit reporting agency while free members have not. However, this check is only made to confirm the legitimacy of the company. You are suggested to use your own business experience and judgement when trading with your partners.
Our members have their own rights to choose the member type. Meanwhile, we will recommend they become our paid members according to their requirements and other conditions.
Our site always tries our best to reduce any fraud activities and provide a comparative safe information platform for suppliers and buyers. However, it needs a long time to do this and we also need cooperation of our members.
Moreover, we are looking forward to your great comments and suggestions.
If you have any further questions, please visit our Help Center at http://www.alibaba.com/help or contact us at anytime.
Sincerely,
Alibaba.com Service Team
Email: alibaba@service.alibaba.com“
For your information. Best regards.
Alp
Please check out How Scams Work At Alibaba.com.
Tired of Alibaba, File A Report On Alibaba
This thread is published on http://www.report-online-scams.com. Please contact the administrator if you have any questions of concerns.
Oh, I’ve done the research. I’ve updated the post to include a hyperlink to the Wisconsin Law Review article I wrote on the subject.
A better alternative to http://www.alibaba.com is http://www.dhgate.com. They seem to grade their suppliers using a grading system. This adds trust to their website, something alibaba.com is lacking. Basically, you leave your business contacts a positive or negative feedback.
As for payments, they use secure Escrow payments. However, there is an option to send money through Western Union, but I would advice you use Paypal. Another great thing about their site is that you can file a claim if you are in fact ripped off. There is even the option to elevate it.
http://www.dhgate.com is no doubt the better option!
Amazing news, thank you!
report-online-scams.com – cool!!!!
Hello. I think the article is really interesting. I am even interested in reading more. How soon will you update your blog?
Thanks for the feedback. I am always making updates on my blog at least three times a week. Please do let me know if their is something you would like me to discuss.
Thanks again, for the feedback.
Thanks for post. Nice to see such good ideas.
Wow! Thank you! I always wanted to write in my site something like that. Can I take part of your post to my blog?
I wanted to ask, is there any chance for a modified version of the directory listing script, with an iphone-stylish like design?
i found you by link from the Directory Listing Script from Ash.. Nice to read your blog ^.^
The best information i have found exactly here. Keep going Thank you
thank you! I really liked this post!
thank you! I really liked this post!
Dear Elena,
I’m the owner of this article and of course you can use it on your own website / blog. In case you need more or anything I can do, please contact me.
Regards,
Alp
I love these stories! Keep making them!
[...] Questions For Alibaba.com [...]
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A lot of articles on here come from our personal experiences, and trying to warn people of scams. Alibaba for instance, a popular b2b network seems to allow scammers on their site. Always feel free to feel out our contact link and we can investigate areas of interest. Glad you enjoy them!
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